Tracks Products
Standard Annual License
Tracks is a subscription-based software package, renewed annually. The license fee is based on the number of full time employee (FTE) equivalents, which includes all staff at the institution. The license fee assumes that each institution is responsible for their own data storage needs, whether hosted locally or on the Internet using one of the cloud hosting services available.
If your facility has a unique structure, such as multiple locations, we are happy to discuss a license price that represents your organization.
The yearly license fee includes the following:
- Unlimited user accounts for a single server – the more users at your facility, the better!
- All program modules and features currently available.
- All program enhancements and updates released during the year.
- A contract for basic support hours, including help desk, technical support and reporting requests.
- Additional support can be purchased in 10 hour increments.
- A yearly review with a member of the Tracks team, to find more ways you can make the most of the software's features.
- Complete access to comprehensive online “Help,” training videos and discussion forums.
- Invitations to the annual User Conference, for additional user training.
License Tiers by Institution Size
Custom Per-Module Pricing
Custom pricing is available to license Tracks components on a per-module basis for institutions that do not use Tracks to manage their inventory records, but would still like to take advantage of innovation features available only in Tracks.
Additional Costs
- One-time implementation and data conversion costs for new clients.
- This includes everything to get your zoo or aquarium up and running with Tracks, such as current data import, set up, and installation. Of course, particular needs vary by each institution. We will provide you with an estimate specific to your situation.
- User training.
- Virtual or on-site training is available for new institutions.
- Custom programming.
- This is for critical custom features your institution needs that are not currently available in Tracks. Discuss your needs with a developer and we'll provide an estimate when customization is necessary.
Per-Module Licensing
Innovative Tracks components are available to license on a per-module basis for institutions that are not using Tracks to manage basic inventory records, but would still like to take advantage of data management features available only in Tracks.
Regardless of the software platform handling your inventory management - Species360, or Oerca, for example - you can still access some great Tracks features.
Contact us to find out more about per-module licensing for your aquarium or zoo.
Available modules include
- Ambassador Animal Scheduling
- Biofacts Management
- Collection Planning
- Dive Log
- Enrichment
- Nutrition
- Permits
- Training
- Transactions
- Water Quality
- Welfare
All of the Tracks features pertinent to a module are included with the license:
- Reports
- Automated email messaging
- Automated scheduled reports
- Data analysis and filtering tools
- Media attachments
- Approval processes
- Mobile app features for data entry such as bench sheets or enclosure check lists
- Related apps like our ambassador animal kiosk for check-out and check-in, or commissary features like the diet prep app, or a handy prescriptions status tracker for the medical team.
Your per module license also includes:
- Unlimited user accounts for a single server.
- All related program features.
- All pertinent enhancements and updates released during the year.
- A contract for basic support hours, including help desk, technical support and reporting requests.
- A yearly review with a member of the Tracks team, to find more ways you can make the most of the software's features.
- Access to comprehensive online “Help,” training videos and discussion forums.
- Invitations to the annual User Conference, for additional user training.
IT Requirements
Institutions are responsible for their own data storage needs, whether hosted locally or on the Internet using one of the cloud hosting services available.
